If you can't login to Canvas, please note that you need to use your email address as the username. For example, if your login is BobSmith then your email is BobSmith@idahoidea.org.





If for some reason you are getting an error about not being able to reach the page, please try the following:


First, try holding the Windows key on your keyboard and press R:



Type in "cmd" (without quotes) and click on OK.



In the black window that comes up, type in "ipconfig /flushdns" (without quotes" and press enter on your keyboard. 




If the above doesn't work, you can try power cycling your Modem / Router. Power cycling is removing the power cable from the device and leaving it unplugged for 30 seconds before plugging it in again. 




None of this helped me!

If the above does not help, please submit a ticket or call us at 1-866-904-4332.